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    Refund Policy

    Refund Timeline

    Once your return has been received and inspected, we will process your refund. Please allow up to 10 days for the refund to be processed.

    Shipping Charges

    • CanvasPiece does not cover outgoing or return shipping fees.
    • Free return shipping is not offered on any of our products except for the defected items. 

    Unauthorized Returns

    • Returns that are sent without prior communication and authorization will not be accepted.
    • Unauthorized returns do not guarantee a refund.

    Damaged or Defective Items

    • For damaged items, we do issue a refund but offer a free replacement too. Depending on the defect's nature, a partial or full refund might be considered.
    • Ensure to contact us promptly for replacements or discussions on potential refunds.